If you’re new to using a wheelchair accessible vehicle (WAV), one of the most important things to learn is how to secure the wheelchair safely inside the vehicle. Whether you’re the driver, a carer, or a passenger, understanding this process is essential for comfort and — more importantly — safety.
In this guide, we explain how to properly secure a wheelchair in a WAV, step by step, along with some common mistakes to avoid.
🎯 Why Proper Wheelchair Securing Matters
Improperly secured wheelchairs can:
- Move or tip during travel
- Put the user and other passengers at risk
- Cause damage to the vehicle or the chair
- Void your hire agreement or insurance in the event of an incident
Most modern WAVs come with industry-standard restraint systems — but it’s still important to know how to use them correctly.
🔧 Step-by-Step: Securing a Wheelchair in a WAV
1. Position the Vehicle on Level Ground
Before loading, make sure the WAV is parked on flat, stable ground with the handbrake engaged.
2. Deploy the Ramp or Lift
Use the manual or powered ramp/lift as directed. Always ensure it’s fully extended and secure before the wheelchair user enters.
3. Guide the Wheelchair into Position
Help guide the wheelchair into its designated spot in the vehicle. Some WAVs have markings or guides to help with positioning.
- The wheelchair should face forward unless the WAV is specifically designed for rear-facing travel.
- Make sure the brakes on the wheelchair are applied once in position.
4. Attach the Front Tie-Down Straps First
Most WAVs use a four-point restraint system. Begin by attaching the front straps to the frame of the wheelchair — never to the wheels or removable parts.
- Hooks or clips usually connect to metal anchor points built into the floor of the WAV.
- Pull the straps tight but not to the point of strain.
5. Attach the Rear Tie-Downs
Now attach the rear straps and tighten them securely. These help prevent backward movement during braking or collisions.
- Double-check that all four tie-downs are snug and evenly tensioned.
6. Fit the Passenger Seatbelt
Most WAVs include a separate three-point seatbelt system for the wheelchair user.
- Do not rely on the wheelchair’s own belt.
- Make sure the belt goes across the shoulder and pelvis, just like a standard seatbelt.
⚠️ Common Mistakes to Avoid
- Attaching restraints to wheels or armrests – always connect to the main frame.
- Skipping the seatbelt – the tie-downs secure the chair, but the belt secures the person.
- Leaving slack in the straps – even a small gap can cause tipping in a sharp turn.
- Forgetting to check before every trip – always double-check before setting off.
🧠 Bonus Tip: Practice Makes Perfect
If you’re unsure or new to WAVs, ask your hire provider (like Mobility Vehicle Hire) for a quick demo when the vehicle is delivered. A few minutes of practice can make every journey easier and safer.
🛠️ Need Help or Training?
At Mobility Vehicle Hire, every WAV hire includes:
- A full demonstration of wheelchair loading and securing
- Written or video instructions upon request
- Support if you have questions while on the road
Ready to hire a safe, comfortable WAV for your next journey?
Get in touch with our team today and we’ll help you find the right vehicle and show you exactly how to use it.